Privacy Policy

AutoExperts is committed to your privacy. This Privacy Policy outlines how we operate our website and provide our services, primarily focused on delivering vehicle history and specification reports through VIN decoding for users across the United States.

1. Information We Use:

  • VIN (Vehicle Identification Number): To access our core services, you input a VIN. This VIN is used solely to retrieve vehicle history and specification data from our databases and third-party providers to generate the requested report. We do not retain the VIN you enter beyond the immediate processing of your request, nor do we associate it with any personal identifiers.
  • Website Usage Data (Anonymized): We may automatically collect general, non-identifiable data about website usage within the USA, such as the pages visited, the order of pages, and the duration of visits. This aggregated information helps us understand website traffic patterns and improve our platform for users nationwide. This data is anonymized and does not identify individual users.
  • Cookies and Similar Technologies (Non-Personalized): We may employ cookies (small text files stored on your device) and similar technologies to facilitate the basic functioning of our website and enhance your browsing experience within the United States. These cookies are used for technical purposes, such as maintaining session information during your visit, and are not used to track personal browsing activity. You can manage cookie settings within your browser.
  • Communication Data (If Initiated by You): If you choose to contact us through our website (e.g., via a contact form or email), any information you voluntarily provide is used solely to respond to your specific inquiries and provide support. We do not proactively solicit personal information.

2. How We Use The Information:

  • Providing VIN Decoding Services: The VIN you enter is the key to accessing the requested vehicle history and specification report. Our systems use this solely for the purpose of retrieving and displaying this information to you during your session.
  • Improving Our Website: Anonymized website usage data helps us analyze how our platform is used across the USA, allowing us to identify areas for optimization and enhance the overall user experience.
  • Responding to Your Communications: If you reach out to us, the information you provide is used only to address your specific questions or feedback.
  • Ensuring Website Functionality: Non-personalized cookies are used to ensure the basic operation and stability of our website.

3. Sharing Information:

  • Third-Party Service Providers (Limited Scope): We may utilize third-party service providers within the United States to assist in the technical operation of our website and the delivery of vehicle information. These providers have limited access to anonymized usage data strictly for the purpose of providing these services and are contractually obligated to protect this information.
  • Legal Requirements (If Applicable): We may disclose non-identifiable information if legally required to do so by applicable laws within the United States.
  • We want to be clear: we do not collect, store, or share any personal information that could identify you as an individual through your use of our VIN decoding service.

4. Data Security:

We implement reasonable security measures to protect the integrity of our website and the non-personal data we handle. These measures are designed to prevent unauthorized access, use, or alteration of our systems.

5. Your Choices:

You have control over your browser settings regarding cookies. You can choose to disable cookies, although this may impact the functionality of some websites. If you choose not to contact us, we will not have any record of your interaction beyond anonymized website usage data.

6. Children’s Privacy:

Our website and services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction within the USA). We do not knowingly collect any personal information from children.  

7. Links to Other Websites:

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their respective privacy policies.  

8. Changes to This Privacy Policy:

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Please review this policy occasionally for any revisions.  

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or our practices, please contact us through the available channels on our website.  

We are committed to maintaining your privacy while providing valuable vehicle information services across the United States.